Case Study - Pharmaceutical Distributor

Client Overview

A regional pharmaceutical distributor supplying retail pharmacies, hospitals, and international customers, with complex inventory and pricing requirements.

Challenges

The client faced significant operational complexity due to:

• Tracking inventory by batch number and expiry date to meet regulatory and safety requirements.
• Managing customer-specific item codes so delivery orders reflect the correct customer product references.
• Maintaining multiple price structures — retail, wholesale, and by unit of measurement — across thousands of items.
• Handling supplier promotion prices during purchasing to capture discounts.
• Exporting to other countries, requiring contract-based selling prices by customer and contract buying prices by supplier.

These factors made manual tracking inefficient, error-prone, and hard to scale.

Solution

We developed a Comprehensive Pharmaceutical Distribution Management System tailored to the client’s needs, with features including:

• Batch & expiry date tracking across all inventory operations.
• Customer item code mapping for accurate delivery orders and reporting.
• Multi-tier pricing management (retail, wholesale, unit-based) with easy updates.
• Supplier promotion price management for smarter purchasing decisions.
• Contract price list modules for both customer sales and supplier purchases.

Results

• Improved inventory accuracy with full traceability by batch and expiry.
• Faster, more accurate delivery processing with customer-specific item codes.
• Optimized pricing strategies across sales channels.
• Better cost control through effective supplier promotion and contract tracking.
• Streamlined export operations with built-in support for international sales.